Fiber faults, relocations and day to day changes across Toronto and the GTA. We locate the fault, fix it, re-test the link and hand you the results. Same day where a crew is free.
Fault finding and repair
- OTDR fault location. Traced from the nearest accessible end, with the distance to the break, the splice or the bad connector.
- Cut and crushed cable. Expose, cut back to good fibre, splice in a new section, re-test the affected strands.
- Failed splices and connectors. Re-splice or re-terminate the strands that are out of budget and leave the rest alone.
- Dirty and damaged end faces. Scoped, cleaned and re-tested. This fixes more links than people expect.
- High loss links that still pass traffic. Find the event eating the budget before it takes the link down.
- Bend and pinch faults. Tray, conduit and cable management damage, found with a visual fault locator or an OTDR.
- Backhoe and yard damage. Outside plant repair in duct, direct buried and aerial.
- Temporary restoration. Site back up first, permanent splice and closure after.
Moves, adds and changes
- Relocating racks, panels and enclosures. Fiber extended or re-routed to the new position, re-terminated and re-tested.
- Re-terminating existing panels. Changing connector type, correcting polarity, replacing damaged adapters.
- Adding strands to a live backbone. Mid-span entry so the working strands stay up.
- New switch uplinks on existing fiber. Patch cords, optics matched to the fiber type, loss tested before it goes in.
- Tenant moves and floor changes. Decommission what is leaving, extend what is staying.
- Labelling and records. Re-labelled to TIA-606 and the record rebuilt when nobody knows what patches to what.
- Decommissioning. Removing abandoned cable, which the code expects you to do.
What we work on
- Singlemode OS2, and multimode OM1 through OM5
- Indoor, riser FT4, plenum FT6 and outside plant cable
- LC, SC, ST, FC, MPO and MTP, in UPC and APC
- Rack and wall mount enclosures, splice trays, dome and inline closures
- 2 to 864 strand
Emergency fiber repair
Same day in the GTA where a crew is free, next morning otherwise. Call (647) 812-3626 rather than emailing, so it goes straight to a tech instead of an inbox.
Testing after every repair
- Bi-directional insertion loss on every repaired strand, against the original budget.
- OTDR trace confirming the new splice and showing no remaining events.
- End face inspection to IEC 61300-3-35 before anything is mated.
- Results as a PDF plus the native test files, and your record updated.
Related services
New runs and backbone are on the fiber optic installation page. Splice and termination work on its own is under splicing and termination.
Where we work
Toronto, Mississauga, Brampton, Vaughan, Markham, Richmond Hill, Oakville, Burlington, Hamilton, Pickering, Ajax, Whitby, Oshawa, Milton and across Southern Ontario.